Put support expertise
behind every customer reply
Jardine helps support teams answer routine questions, check customer context, and hand off sensitive conversations across widget, email, Intercom, and Zendesk.
Connect the tools your team already checks
Everything support teams need to resolve safely
Unified support inbox
Bring widget, email, Intercom, and Zendesk conversations into one operator workspace.
Grounded answers
Check docs, policies, account records, and billing context before Jardine drafts a reply.
Safe handoffs
Route refunds, access issues, security questions, and low-confidence cases to the right teammate.
Launch-ready evaluation
Test common cases against real examples before replies go live, then improve from outcomes.
Support workflows ready to run with Jardine
Connect channels, preview responses with your policy, then resolve or hand off from one workspace.
Measurable support impact
Teams get faster first responses, cleaner handoffs, and more predictable policy compliance with Jardine in the loop.
Tickets resolved
On-policy replies
Average first response
Connect the tools your support team already uses.
Start with the support paths you already know
Pick a common case, connect the right records, then decide what can be answered and what needs review.
Billing refund check
Verify the customer, inspect Stripe context, apply refund policy, and resolve or route.
Account access recovery
Confirm account state, draft a safe recovery response, and escalate suspicious requests.
Bug triage handoff
Summarize the thread, attach product context, and create a teammate-ready support task.
Knowledge validation
Test answers before rollout and see where Jardine should draft, reply, or hand off.
Put your support team's judgment into every reply.
Connect your channels, add the policies your team already follows, and let Jardine handle the simple cases while humans stay close to the sensitive ones.