Duplicate billing charge
Jardine AI for customer supportThe better way to
The better way to
resolve support
conversations
Handle customer conversations across email, Intercom, and Zendesk with knowledge-grounded AI, reliable human handoffs, and queue-level visibility your operators can trust.
No credit card required
Operations snapshot
Live queueNeeds review
Account lockout after reset
Refund policy exception
Invoice mismatch on renewal
Open now
24
AI resolution
68%
SLA met
97%
Trusted by fast-growing companies around the world
Waitlist LLCYGY Limitededit.studionew.websiteWaitlist LLCYGY Limitededit.studionew.website
How it worksAI support, built for
AI support, built for
real customer ops
Jardine handles repetitive tickets, keeps answers grounded in your knowledge base, and routes high-risk conversations to human agents with full context.
01
Connect channels
Plug in Intercom, email, and Zendesk. Jardine keeps one shared timeline for every customer thread.
Jardine
EmailIntercom02
Configure guardrails
Set confidence thresholds, escalation rules, and policy checks so your AI replies stay safe and accurate.
Auto-resolve
92%
Needs review
6%
Escalate now
2%
03
Resolve with confidence
AI handles routine replies instantly while complex issues are handed off to the right teammate with full context.
AI agent
Human agent
Seamless handoff
BenefitsYour all-purpose AI
Your all-purpose AI
support operations app
Discover powerful workflows to automate repetitive conversations, protect response quality, and keep human agents focused on high-impact tickets.
Guardrailed AI automation
Control what AI can resolve automatically, what needs review, and what must escalate to a human.
Resolution rules
Duplicate charge
Auto-resolvePassword reset + failed MFA
Needs reviewAccount takeover suspicion
EscalateBrand-safe customer responses
Keep response tone and policy language consistent across all channels while staying clear and helpful for customers.
Acme Support Voice
Policy checkedHi Tobi, I've confirmed the duplicate charge and initiated a reversal. Your account access reset link is now active.
Warm toneNo policy violationsEscalation-ready
...and so much more!
Policy guardrails
AI + human handoff
Smart routing links
Privacy first
65+ languages
Easy API embeds
Channel integrations
Workflow controls
Testimonials
Don't just take our word for it
Operators and support leaders rely on Jardine to automate repetitive conversations without losing quality, context, or customer trust.
“Jardine helped us cut first-response time by 52% while keeping quality high across every support channel.”
Ant Wilson
Co-Founder & CTO, Waitlist LLC
“I finally moved our frontline support to Jardine after struggling with fragmented context and repeated follow-ups.”
Micah Friedland
CEO & Founder, YGY Limited
“The AI + human handoff is seamless. Our team now focuses on hard tickets while Jardine handles routine ones.”
Aria Minaei
CEO, edit.studio
“Our policy-aware guardrails gave us confidence to automate billing and access issues without risking bad replies.”
James Carwell
Support Lead, new.website
“We shipped support automation in days, not months. Jardine made rollout easy for our operations team.”
Sarah Nwosu
Head of CX, Waitlist LLC
“Jardine helped us cut first-response time by 52% while keeping quality high across every support channel.”
Ant Wilson
Co-Founder & CTO, Waitlist LLC
“I finally moved our frontline support to Jardine after struggling with fragmented context and repeated follow-ups.”
Micah Friedland
CEO & Founder, YGY Limited
“The AI + human handoff is seamless. Our team now focuses on hard tickets while Jardine handles routine ones.”
Aria Minaei
CEO, edit.studio
“Our policy-aware guardrails gave us confidence to automate billing and access issues without risking bad replies.”
James Carwell
Support Lead, new.website
“We shipped support automation in days, not months. Jardine made rollout easy for our operations team.”
Sarah Nwosu
Head of CX, Waitlist LLC
Smarter, calmer support
Connect channels
Link Intercom, email, and Zendesk in one place.
Ground every answer
Use your docs to generate reliable, policy-aware replies.
Escalate with context
Route edge cases to humans with full thread history.